Shipping Policy

Thank you for choosing Vapocept. We strive to process and ship your orders as quickly and securely as possible. Please review our shipping guidelines below for details on delivery timeframes, processing, and shipping fees.

1. Order Processing Time

All orders are processed within 1 to 2 business days (Monday through Friday, excluding national holidays) following order confirmation. Once your order has been successfully shipped, you will receive an email confirmation containing your tracking information so you can monitor your shipment's progress.

2. Domestic Shipping Rates & Delivery Estimates

We partner with trusted domestic carriers to ensure reliable and secure delivery of your Vapocept packages:

Standard Shipping: Typically takes 5 to 7 business days for delivery.
Expedited / Priority Shipping: Available at checkout for faster delivery options (2 to 3 business days).
Free Shipping Offers: Multi-bottle discounted packages (such as our 6-bottle supply) frequently qualify for free standard shipping within the United States. Please check current checkout promotions for eligibility.

3. International Shipping

Currently, we primarily support domestic shipments. If international shipping options are available at checkout to your region, delivery times generally range from 10 to 21 business days depending on customs processing and local postal carriers. Any applicable customs fees, duties, or local taxes are the responsibility of the recipient.

4. Order Tracking & Delivery Issues

Tracking Your Package: A tracking link will be sent to your email address as soon as your shipping label is generated. If you encounter any delays or issues with tracking updates, please feel free to reach out to our team.

While we make every effort to ensure prompt delivery, external factors such as carrier delays, weather events, or high seasonal shipping volumes can occasionally impact transit times. If your package is significantly delayed or marked as delivered but missing, please contact our support department immediately through our Contact Us page.

5. Incorrect Shipping Addresses

Please ensure that your shipping address is entered accurately during checkout. Vapocept is not responsible for packages delivered to incorrect addresses provided by the customer. If you notice an error immediately after placing an order, contact us right away so we can attempt to update the address prior to fulfillment.